Welcome to Touch The Roadz, the premier shuttle transport service provided by Round Tables LLC. Before booking and utilizing our shuttle services, please carefully review and agree to the following terms and conditions. By making a reservation or using our services, you acknowledge your understanding of, and consent to, the terms outlined below.
**1. Reservation and Booking:**
– Reservations can be made through our website, by contacting our customer service team at info@TouchTheRoadz.com, or by calling us at 833-333-6798.
– The reservation is considered confirmed once payment is received and a confirmation is provided.
**2. Cancellation and Refund Policy:**
– Cancellations made at least 24 hours before the scheduled pickup time are eligible for a full refund.
– Cancellations within 24 hours of the scheduled pickup time are non-refundable.
– To cancel or modify a reservation, contact our customer service team at the provided email or phone number.
**3. Pickup and Drop-Off:**
– Passengers must be ready at the designated pickup location at least 15 minutes before the scheduled pickup time.
– Timeliness is crucial to maintain the efficiency of our shuttle service.
**4. No-Show Policy:**
– Failure to be present at the designated pickup location at the scheduled time without prior cancellation will be considered a no-show, and no refund will be issued.
**5. Shuttle Delays or Cancellations:**
– Touch The Roadz is committed to providing timely and reliable service, but unforeseen circumstances may lead to delays or cancellations.
– In the event of a delay or cancellation initiated by Touch The Roadz, we will make every effort to notify affected customers and provide suitable alternatives. Refunds or credits may be issued as appropriate.
**6. Passenger Conduct:**
– Passengers are expected to behave in a respectful and considerate manner during the journey.
– Any behavior that poses a risk to other passengers, the driver, or the vehicle’s safety is strictly prohibited.
**7. Luggage and Belongings:**
– Each passenger is allowed a reasonable amount of luggage. Excessive or oversized luggage may incur additional charges.
– Touch The Roadz is not responsible for lost or damaged belongings during the journey.
**8. Vehicle Maintenance and Safety:**
– Our vehicles undergo regular maintenance to ensure safety and reliability.
– In the event of a breakdown or unforeseen circumstances, alternative transportation will be arranged.
**9. Changes to Services:**
– Touch The Roadz reserves the right to modify or discontinue services at any time without prior notice.
**10. Governing Law:**
– These terms and conditions are governed by and construed in accordance with the laws of the State of Arizona.
**11. Contact Information:**
– For any questions or concerns regarding these terms and conditions, please contact us at info@TouchTheRoadz.com or call 833-333-6798.
By booking a reservation or using Touch The Roadz shuttle services, you agree to abide by these terms and conditions. If you do not agree with any part of these terms, please refrain from using our services. Safe travels!